Terms-Conditions

Cyrasys Limited Warranty:

1. Limited Warranty

Cyrasys warrants to the original purchaser that its products, including servers and workstations, will be free from defects in materials and workmanship under normal use and service for a period of 1 year from the date of original purchase. This warranty is limited to the repair or replacement of defective parts.

2. Warranty Void Conditions

This warranty will be void if the product:

2.1: Has been subject to misuse, abuse, neglect, accident, alteration, unauthorized repair, or improper installation.

2.2: Used with non-approved accessories or components.

2.3: Has had its serial number removed or defaced.

2.4: The product has been damaged due to accidents, acts of nature, or external causes such as power surges, improper power supply, fire, flood, or earthquake.

2.5: Has been damage due to shipping or handling.

3. Warranty Limitations

Limitation of Liability: Cyrasys’s liability under this warranty is limited to the repair or replacement of defective parts or labor.
Cyrasys shall not be liable for any incidental, consequential, or special damages, including but not limited to loss of profits, loss of data, or business interruption.

No Implied Warranties: Except as expressly stated herein, all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, are hereby disclaimed and excluded.

4. Return Materials Authorization Process

To obtain warranty service, the original purchaser must contact Cyrasys customer support to obtain an RMA number. The product must be returned to Cyrasys or its authorized service center, freight prepaid, along with a copy of the original purchase receipt and the RMA number.

Warranty Period Table:

Labor Warranty

Cyrasys warrants its labor for a period of 1 year from the date of original purchase. This warranty covers labor costs for the repair or replacement of defective parts.

Parts Warranty

Cyrasys warrants its parts for a period of 1 year from the date of original purchase. This warranty covers the cost of replacement parts.

Advance Replacement

Cyrasys may, at its discretion, provide advance replacement parts. The original defective part must be returned to Cyrasys within 30 days of receiving the replacement part.

Return for Credit

Cyrasys may, at its discretion, offer a return for credit for defective products within [Number] days of the original purchase date.

Out-of-Warranty Service

Cyrasys offers out-of-warranty service for a fee.
Please contact Cyrasys customer support for more information.

Disclaimer:

This warranty is exclusive and in lieu of all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose. Cyrasys reserves the right to modify or change this warranty at any time without notice.